How Sunshine Coast Airport grew revenue by up to 30% with Cavu
About the client
- Company Sunshine Coast Airport
- Headquarters Queensland, Australia
- Focus Pre-book parking revenue and conversion
About the client
Sunshine Coast Airport is the gateway to Queensland’s Sunshine Coast, connecting travellers with one of Australia’s most popular coastal destinations, welcoming 1.8 million passengers in FY26.
As passenger demand continues to evolve, the airport is focused on making it easier for customers to book parking online while maximising the commercial opportunity across its parking products.
The challenge
Sunshine Coast Airport wanted greater flexibility and ease of use when managing its online parking offering, giving the team the ability to quickly adapt products and pricing in response to changing market demand.
Having previously worked with another ecommerce solution provider, the airport was also looking for a platform that could improve the performance of its online booking journey to support stronger commercial performance today, while giving them the flexibility to grow their parking offering and explore additional products and services in the future.
The solution
Sunshine Coast Airport partnered with Cavu Commerce to move its online parking operation onto Propel™, Cavu’s purpose-built data and technology platform for selling and managing airport parking and other ancillaries.
Propel gives the Sunshine Coast team greater control over their parking products through an easy-to-use client portal, making it simpler to manage their offering and respond to changing demand.
The platform integrates with SKIDATA for barrier and car park access, Windcave for secure payment processing and Klaviyo for CRM and customer engagement, creating an integrated end-to-end parking booking and customer management solution.
With access to Cavu’s network of trusted travel brands and partner networks, the partnership also provides a platform for Sunshine Coast Airport to expand its product offering and explore new opportunities to grow revenue across the passenger journey.
The results
Since migrating its revenue operations to Cavu Commerce, Sunshine Coast Airport has seen significant improvements in commercial performance:
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Up to 30% increase in revenue
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Conversion rate above 50%
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Up to 30% increase in average transaction value
Together, the results demonstrate the commercial impact of giving the airport greater control over its online parking operation and a platform purpose-built by an airport group for the airport passenger journey to support continuous optimisation.
The partnership between Sunshine Coast Airport and Cavu continues to focus on finding new opportunities to improve performance, with both teams working collaboratively to build on these results.
Cavu Commerce has given us a much more flexible and straightforward way to manage our online parking proposition. Their Propel™ platform is easy to use, which means we can respond more quickly as market demand changes while continuing to improve the customer booking experience.
Since moving from our previous solution provider, we have seen approximately 30% growth in revenue, a 50% improvement in conversion and a 30% increase in average transaction value. These results reflect the strength of the platform, as well as the collaborative way the Cavu team works with us to identify opportunities and improve commercial performance.
We see Cavu as a long-term commercial partner, not simply a technology provider. The potential of Cavu's global marketplace through its travel brands and partner network also gives us a strong foundation to expand into additional products and services as our digital offering continues to grow.
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