Mapping the future of travel experiences [Infographic]
Download our infographic mapping the opportunities that matter most across five critical stages of the passenger journey, from pre-trip to post-trip engagement.
The modern passenger journey is full of opportunities.
From the moment travellers start planning their trip to long after they’ve returned home, every stage presents a chance to add value, drive revenue and build lasting relationships.
This infographic maps key opportunities across each stage of the passenger journey, identified through discussions with organisations such as easyJet and London City Airport. It highlights where leading airports are focusing their efforts to meet evolving passenger needs and unlock new commercial potential.
Understanding these opportunities is the first step. Capitalising on them requires the right strategy, technology, and data foundation.
What you’ll discover
Developed through insights from leading organisations, including easyJet and London City Airport, this infographic maps the opportunities that matter most across five critical stages of the passenger journey.
You’ll understand how to:
Identify high-value moments across the entire journey – See exactly where leading airports are focusing their commercial efforts, from pre-trip anticipation to post-trip re-engagement
Understand what passengers really value at each stage – Learn which opportunities drive the biggest impact, from stress-free travel planning to seamless onward connections
Uncover hidden revenue potential – Discover overlooked touchpoints where targeted interventions can unlock significant commercial growth
Benchmark your approach against industry leaders – Compare your current strategy against where forward-thinking airports are investing their resources
Build the foundation for data-driven decisions – Understand how unified data transforms fragmented passenger insights into actionable commercial intelligence
Ready to unlock new commercial opportunities?
Download your free infographic now and discover where the world’s leading airports are focusing their efforts to meet evolving passenger needs and drive revenue growth.
Turn insights into action with invaluable data expertise
Understanding the opportunities is just the first step. Capturing them requires the right data foundations.
Join Paris Bielby (Data Director, CAVU) and Jamal Karim (Lead Data Engineer, CAVU) for our upcoming webinar: ‘The Data Strategy Blueprint: Laying the Foundations for Commercial Growth’ on Wednesday, 18 March 2026.
Discover how to build the data foundations that transform passenger journey insights into measurable commercial growth.
You’ll learn how to:
- Identify what ‘good data’ really looks like
- Design cross-ecosystem strategies that connect commerce data
- Build robust data governance while protecting sensitive information
- Move from fragmented systems to unified architectures
- Enable faster, evidence-based commercial decisions
Sign up now, and we’ll email you a recording packed with actionable insights on the day of the webinar.
